Users are unable to log into the Dashboard or submit surveys

Incident Report for Hive

Resolved

This incident has been resolved.
Posted Sep 12, 2019 - 11:19 BST

Monitoring

A fix has been implemented and we are monitoring results. Users can now log into the Dashboard and submit surveys
Posted Sep 12, 2019 - 11:17 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 12, 2019 - 11:07 BST

Update

We are continuing to investigate this issue.
Posted Sep 12, 2019 - 11:05 BST

Investigating

We’ve identified an issue with logging into the Hive platform. We are working to fix the issue.
Posted Sep 12, 2019 - 11:02 BST
This incident affected: Web Application.