Partial outage

Incident Report for Hive

Resolved

This incident has been resolved.
Posted Sep 19, 2025 - 12:30 BST

Monitoring

A fix has been released to resolve the connection issue, and we're now monitoring the application
Posted Sep 19, 2025 - 12:18 BST

Update

We are continuing to work on a fix for this issue.
Posted Sep 19, 2025 - 12:17 BST

Identified

We've identified a database issue that is preventing users from logging into the platform; we've actively working on a solution to the issue
Posted Sep 19, 2025 - 12:17 BST
This incident affected: Web Application.